How long does it take to process my order?
Due to the custom nature of your product, our standard processing time for orders is 5 business days. Each product is made to order according to your specifications chosen at checkout. Processing times for custom orders begin after you approve final design or provide all personalized information.
What if I need my order sooner?
Rush processing is available for an additional fee. Please contact us by email at firstname.lastname@example.org or by using our Contact Us Form so we can work on a way to get your order to you as quick as possible!
How long does shipping take?
All our products ship with either UPS or USPS Priority Mail depending on size. Each carriers generally deliver in 2 – 3 business days.
Once a package is accepted into the USPS shipping system – Linden Fields no longer has any control of the package or it’s delivery times.
Check out our shipping maps here to see transit times for your order:
USPS Priority Mail Ground Transit Time
Do I get a tracking number to follow my package?
Yes! Once your order is processed you will be provided with a tracking number! Detailed tracking on International packages may not be available for every country.
- Your order will be shipped to the provided address. If package returns due to incorrect or incomplete shipping address, buyer will be responsible for additional shipping charges to send package to corrected address.
- If delivery attempts have been made to deliver the package by the shipping company and the package is returned to Linden Fields, the package will be resent at the customer’s expense.
- Once package is shipped and accepted by the shipping company the order is no longer in our hands. Linden Fields cannot control any delays that happen through any shipping company or customs.
- Any fees incurred as a result of the package being returned to sender will be deducted from any issued refund.
- Linden Fields must approve rush orders before purchase.
- Rush processing does not mean expedited delivery and does not affect shipping time-frames. If you need expedited shipping please contact us before ordering.
- If there is any issue with your order, we will make every attempt to contact you via the methods provided to find a resolution.
- If you have any questions in regards to shipping and/or processing, please do not hesitate to contact us by email at email@example.com or through our Contact Us Form.